CASE STUDY

From Startup to Local Staple: How Thompson Plumbing Dominated Cartersville’s Plumbing Market

Introduction: Turning a Vision into a Local Powerhouse

When Brandon Thompson first called to share his vision, Thompson Plumbing didn’t even exist — no website, no Google profile, no customers. Just a dream of creating a trustworthy, hometown plumbing company that Cartersville could rely on. Fast forward to today, and Thompson Plumbing is a multi-truck operation with a strong digital footprint, loyal customer base, and a growing team of professionals serving Northwest Georgia.

Cartersville Plumbing SEO Project Overview

Client ProfileResidential Plumbing Company
LocationCartersville, GA (Serving Northwest Georgia)
Type of ServiceFull-service plumbing including emergency repair, water heater installation, and drain cleaning
Initial ChallengesLaunching a brand-new company in a competitive, growing market
Previous Marketing EffortsNone — zero online presence at launch
DurationOngoing campaign
Products UsedSEO-optimized website, Google Business Profile, Google Ads, press releases, citation networks
OutcomeFully established local brand with strong rankings, inbound lead flow, and significant business growth
OutcomeFrom 1–2 jobs/week to as many as 15 — with business overflow
Maintenance RecommendationContinue SEO maintenance, online reputation building, and local content development

Local SEO & Lead Generation Strategy

Building From the Ground Up

We began with the basics — building a fast, mobile-friendly, and SEO-optimized website and Google Business Profile. Emphasis was placed on local search intent, service area pages, and weekly posts to the GBP.

Launching Immediate Lead Flow

To drive immediate results, we implemented:

  • Google Ads
  • HomeAdvisor lead generation

This provided instant call volume while the organic SEO foundation was still taking root.

Authority & Reputation Building

We then focused on:

    • Building hyper-local citations through platforms like the BBB, Chamber of Commerce, and Nextdoor 
    • Implementing a press release strategy to secure local backlinks 
    • Encouraging consistent Google review generation from satisfied customers

This blend of local SEO, reputation management, and link building helped the website build authority quickly.

Results: A Local SEO Success Story

  • Dominating Local Search:
    Thompson Plumbing now ranks consistently in the Google Local Pack for:
    • Plumber Cartersville
    • Emergency Plumbing Cartersville
    • Drain Cleaning Near Me
    • Water Heater Installation Cartersville
  • Business Transformation:
      • Grown from a one-man shop to:
        • 3 Full-Time Plumbers
        • Support Helpers
        • Office Location & Admin Staff
  • Revenue Impact: Inbound leads have scaled, allowing the business to reduce reliance on paid platforms while continuing to grow organically.

Challenges & How We Solved Them

Challenge: No Online Presence, No Brand Equity

Launching from scratch in a competitive plumbing market — against companies with decades of brand recognition — required a bold, strategic approach.

Solution: Local Trust Through Digital Presence

  • Leveraged hyper-local SEO content to resonate with Cartersville residents 
  • Invested heavily in Google Review campaigns to build credibility fast 
  • Used backlink and press release outreach to earn trust signals and boost rankings 

This gave Thompson Plumbing the traction needed to compete with long-established names.

Conclusion & Next Steps

Today, Thompson Plumbing is more than just another service provider — it’s a pillar of the Cartersville community, known for quality, reliability, and responsiveness. With a solid online presence, the company is now shifting from aggressive lead acquisition to long-term customer retention and outbound marketing strategies.

By continuing to invest in SEO, review generation, and strategic outreach, Thompson Plumbing is poised to maintain and grow its position as Northwest Georgia’s most trusted local plumber.

Contact Thompson Plumbing

NameThompson Plumbing
Service AreaCartersville, GA
Phone770-256-1324
Websitehttps://thompsonplumbingco.com/
Google Business Profilehttps://www.google.com/
Podcastwww.postcast.com/

Contact Thompson Plumbing

Scroll to Top